Service Management

Service Manager provides you with an effective means to plan, control, organize, operate, and manage the products and services that your business has to offer. Improve efficiency, lower costs, boost productivity and enhance customer satisfaction with centralized management of your service and maintenance functions through Service Manager.

Module Highlights:

  • Customizable and scalable to grow and change with your business
  • Schedule jobs, employees/contractors, tasks, equipment, and other resources.
  • View workloads, plan ahead, allocate and reschedule resources, record time entries, and manage conflicts.
  • Plan preventative maintenance functions to create task and service activities.
  • Multi-currency and Service Center/Branch accounting for global capabilities
  • Communicate with your employees or customers from anywhere day or night using wireless PDA, mobile/cell phone or online
  • Employee Portal enables employees to modify and create jobs via the Internet
  • Self-service Customer Portal allows customers to log jobs and view information -saving you time and money